Refund Policy

Transparent Billing and Refunds at Seen & Heard Counseling

​

Seen & Heard Counseling and Wellness, LLC adheres to standard therapy practice procedures and Maryland laws for all financial matters, processing refunds for eligible session cancellations with reasonable notice. Comprehensive billing policies, including fees and refund criteria, are fully detailed in onboarding paperwork—reviewed, explained, and agreed to prior to your first session to support a secure, focused path to healing.